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The Mpower Solution | Technical Details | Models Available | Industry Focus | Request Proposal

 Employee Transportation (BPO & Call Centers)

Safe and punctual employee transportation is critical to a BPO's success. A command & control system of operation can be best implemented/facilitated through the push-to-talk mode of communication. The decision to keep the pick-up vehicle waiting or to proceed without picking up an employee who is late, or re-routing a vehicle to pick up a replacement employee, when thousand of employees are being picked up within a 2 hour window, requires to be taken on the fly to avoid delays across the chain. Very often the entire fleet needs to be addressed to know which vehicle is best suited to perform an adhoc pick-up, an operation possible only on the walky talky. With most pick-ups happening at odd hours, and a large proportion of the employees being women, Call Centers also need to provide an emergency communication in case an employee is in distress. Mpower offers an industry first panic button as an enhanced employee safety feature besides instant communication with an unlimited vehicle fleet at the push of a button. Mower's mobile data solutions group too has a wide range of customized solutions for higher fleet occupation and a tamper proof billing system which requires no verification and a one minute vehicle tracking system for enhanced employee safety and security.

Key Clients:

  • IBM
  • Dell
  • Convergys
  • Vertex
  • Microsoft
  • B A Continuum
  • HCL Technologies
  • Wipro Spectramind
  • Accenture
  • HP e-Global
 
 
 
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